Those four-hour wait times at the Frozen ‘Royal Reception’ meet and greet are a thing of the past. 

Beginning this week, Disneyland debuted a modified FASTPASS system for the extremely popular meet and greet where it was not uncommon for guests to wait hours to meet with Anna and Elsa from Disney’s Frozen.

The standby line has been eliminated completely. Guests must now obtain a return time, essentially a FASTPASS, from Cast Members at the meet and greet. The Cast Member will then scan the guest’s admission ticket, or annual passport, and issue them a 20-minute return window. Distribution of the return tickets begins at park opening and concludes when that day’s supply has been exhausted. If guests are unable to obtain a return ticket before that day’s supply is distributed then they will not be able to enter the Frozen ‘Royal Reception’. There is no standby line option available. 




Guests in line to receive a return time for the Frozen Royal Reception meet and greet at Disneyland

Guests in line to receive a return time for the Frozen Royal Reception meet and greet at Disneyland

Guests in the return line for the Frozen Royal Reception meet and greet at Disneyland

Guests in the return line for the Frozen Royal Reception meet and greet at Disneyland

Cast Members scanning guest park admission tickets and distributing return times for the Frozen Royal Reception meet and greet at Disneyland

Cast Members scanning guest park admission tickets and distributing return times for the Frozen Royal Reception meet and greet at Disneyland

A line was forming for the return time tickets earlier today which stretched along the planters in front of the Village Haus restaurant. Management is clearly trying to work the bugs out of this new system and guests told me it took approximately 10 minutes to obtain their return time tickets.

It is highly advisable that obtaining a return ticket be a priority upon entering Disneyland. Because each ticket is scanned before a return time ticket is issued, and when you return again, your entire party must be inside the park, similar to how FASTPASS works. If you’re visiting on a busy day then be sure to get your return ticket early to avoid a quick “sell out”.

See a video of the animatronic Olaf at the Frozen ‘Royal Reception’

The Royal Reception debuted in November 2013 and has since routinely seen wait times upwards of 240 minutes. In early summer of 2014, Disneyland introduced a Frozen pre-parade before Mickey’s Soundsational Parade, thus giving guests who couldn’t – or wouldn’t – wait in a four-hour line a chance to see and photograph Anna, Elsa and Olaf. And coming September 13, 2014 to Downtown Disney, Anna and Elsa’s Boutique.